Accurx for primary care

Optimise every workflow for better patient access

Get the only all-in-one toolkit for digital communication, 
that’s quick to pick up and easy to use

97%

of GPs would recommend Accurx to other healthcare professionals

76%

of practices procured directly after losing access to Accurx through one ICB

96%

customer satisfaction rating for our wonderful Support Team

### Time management might seem easy.
But it rarely is in practice.

In this day and age, healthcare professionals shouldn't have to lose precious time and energy to issues that are easily solved with technology.

### Time to optimise your workflows, speed up admin
and end the overwhelm.

Accurx: the only all-in-one toolkit for digital communication, that's quick to pick up and easy to use

Take a look at our products

Smarter triage — now AI-enhanced

Demand on general practice is growing. Patient Triage — now with AI built in — gives your team a clearer picture before they act, and helps patients find the right care faster.

  • Smart Conversation Topics Scan your inbox at a glance with an AI-generated summary on every request. Editable, so your team can add context for colleagues as they go.
  • Smart Triage Questions Up to five adaptive follow-up questions, automatically sent to patients while they submit their form to give you a fuller patient picture.
  • Accurx Bell Accurx's AI Accurx's AI phone assistant. Handles routine calls, captures what patients need, and sends a structured summary straight into your triage inbox.phone assistant. Handles routine calls, captures what patients need, and sends a structured summary straight into your triage inbox.

Get on top of demand with total triage

Our online consultation products Patient Triage and Reception Flow help you deliver the right care in the right place – first time.

  • Funnel all demand into one shared inbox.
  • Improve access through total triage, actioning requests with Booking, SMS messaging and questionnaires.
  • 98% of patient requests are marked done within one day when using Accurx for total triage.

Focus more on patients and cut your workload in every consultation

With Accurx Scribe, you can:

  • Focus fully on your patient- Scribe generates high-quality, structured notes for you
  • Make documentation more efficient - spend less time on note taking and amendments with smart edits
  • Get your time back- save hours every week by generating your onward documents in seconds
  • Keep everyone in the loop- instantly and securely share consultation summaries with patients and clinicians with Accurx messaging

Save time when booking appointments

With our Booking products, you can invite an individual or group of patients to self-book an appointment in just a few clicks.

  • Save time, reduce calls and improve patient and staff morale.
  • Automate your booking process, with our full integration.
  • 100% of practices said Self-Book was critical to achieving QOF targets this year.

Quickly collect patient information

Gather the information you need with patient questionnaires, so your team can screen and monitor patients at pace.

  • Collect simple, structured responses to medical and administrative questionnaires.
  • Save replies to the patient record and speed up QOF work.
  • Customise questionnaires or draw from over 30 templates.

It was godsend when we started using patient questionnaires. We could just save responses straight in the patient record and it pushed QOF rates up. By sending out questionnaires to monitor patient blood pressure, we’ll prevent an estimated 180 strokes and 120 heart attacks over the next 5 years.

Charlotte East, Care Coordinator, NHS Kent and Medway

Find and contact any NHS professional

Use Accumail to contact NHS staff across the system, and save clinical conversations securely and quickly to patient records.

  • Find reliable, in-use contact details for staff across the NHS.
  • Take the system-hopping out cross care communication, recording clinical conversations on the EPR.
  • Manage inbound as a team with one shared inbox.

Make life easier with SMS messaging

The foundation of Accurx’s toolkit – see how SMS messaging can save your team time, stress and productivity.

  • Send patients individual and batch SMS messages.
  • Free up clinical capacity, by resolving many patient requests remotely.
  • Cut phone queues and improve patient satisfaction with a more responsive service.

Quick to pick up and easy to use

Set up in less than two minutes NHS approved digital supplier Used by over 98% of GP practices

It starts with a plan

With three different packages to choose from, you can find the right option for your team.

Bronze

The core package for patient messaging, preferred by over 80% of practices.

Silver

Simple online consultation and messaging tools for effective digital-first primary care.

Gold

The GPs preferred, all-in-one toolkit for Modern General Practice Access.